Enrollment Process:

 

STEP 1: Apply for DDA Enrollment
Select one of the following two ways to request a DDCS enrollment packet, also known as an intake packet:

Visit your local DDA office. 
Use our Service and Information Request Line to request an enrollment packet be mailed or emailed to you.
DDCS staff are happy to assist completing the forms and gathering documentation.

STEP 2: Send In Your Application Packet
Email, fax, or mail your completed documents to the Intake and Eligibility address for your region or drop them off in person at your local DDA office.

Region 1 (counties served:  Benton, Franklin

Phone: (800) 462-0624

Fax: (509) 568-3037

Email: [email protected]

Mail: 1611 W INDIANA AVE SPOKANE WA 99205-4221

If you would like assistance completing the forms, call the number for your regional DDA office.

After you send in your packet, DDA will send you an application received form. It includes contact information for status updates and questions.

STEP 3: Receive Your Determination of Eligibility. After we receive the last past piece of requested documentation, our intake and eligibility specialists will make a determination of eligibility within 30 days and send you a notification packet that explains your determination of eligibility and enrollment.

If you are eligible and enrolled:
You have the option to request services right away or wait until you’re ready for that step. If you need more time to decide, you will be assigned a DDA case manager to contact whenever you’re ready to ask for services. You can also visit a DDA office or use our online request form to ask for services at any time. If we do not hear from you, we’ll assume you would like to wait. In that case, your DDA Case Manager will reach out to you at least once a year to talk to you about service options.

If you are not eligible:

Please review the Planned Action Notice. It will explain the decision and what DDCS needs to enroll. Providing a copy to your school and/or medical providers may assist you in accessing documentation needed for enrollment. Contact the Intake case manager listed on the PAN for new information you would like DDCS to review.

An appeal can be requested by following the appeal steps in the notification packet.

 

STEP 4. Request Services
You can ask for services any time after you are enrolled in DDA. To learn more about that process, click here.

Note: You might not need to be a DDA client to receive the service you need.
For children: DDA offers personal care through Community First Choice for children whether or not they are DDA clients. Even if you do not have a developmental disability, you might be eligible for personal care.
For adults: Adults that need personal care but are not DDA clients can receive this service through Aging and Long-Term Support Administration.